Virtual PBX: Flexible Plans and Pricing for Your Business
VoiceToPhone’s Virtual PBX is the ultimate solution for businesses looking to professionalize their phone support without investing in physical equipment. Our plans are designed to fit solo entrepreneurs up to large corporations, offering high-quality IP telephony, mobility, and 100% cloud-based management.
Table of contents
- 1. Key Service Features
- 2. Tabla comparativa de planes
- 3. Plan Details: Basic, Pro and Premium
- 4. Flex Plan: Tailored Solution
- 5. Frequently Asked Questions
1. Key Service Features
By subscribing to any of our PBX Cloud plans, your business gets immediate access to advanced communication tools:
- Full Mobility: Use your extension on PC (softphone) and mobile devices.
- Web Management: Responsive PBX portal to manage your account from anywhere.
- Automatic Attendant (IVR): Interactive voice menu to route calls to the correct department.
- Transfer and Forwarding: Manage calls between extensions or forward them to external mobiles and landlines.
Softphone and mobile app included
Web panel to manage your PBX
Menus and advanced routing
2. Tabla comparativa de planes
Elige el plan que mejor se adapte al tamaño de tu equipo. Todos los planes incluyen al menos 1 Número Virtual.
Essential
BASIC
Ideal for startups and independent professionals.
- Up to 5 extensions
- 4 simultaneous calls
- Basic IVR and softphone
Growth
PRO
For teams that need more power and control.
- Up to 10 extensions
- 8 simultaneous calls
- Advanced multi-level IVR
Business
PREMIUM
Maximum performance for large operations.
- 20–30 extensions
- 15 simultaneous calls
- Priority support 24/7
Corporate
TAILORED
Customized solution for large needs.
- Unlimited extensions
- Custom channels and minutes
- Dedicated infrastructure
3. Plan Details: Basic, Pro and Premium
Below we detail each plan so you can compare features and choose the ideal one for your team.
Basic Plan: Take the first step
The Basic Plan is the gateway to professional telephony. It includes a Virtual Number (DID) from your preferred city and allows up to 5 connected extensions. It’s perfect for small offices that only need standard reception and call transfer functions.
Pro Plan: The perfect balance
Our most popular plan. In addition to increasing capacity to 10 extensions and 8 simultaneous calls, it unlocks the Multi-level IVR. This allows creating complex menus (e.g., “Press 1 for Sales, 2 for Support”) greatly improving the customer experience.
Premium Plan: Corporate power
Designed for contact centers and companies with high call volume. With support for up to 30 extensions and 15 concurrent call channels, it ensures no customer hears a busy tone. Includes priority support with reduced response times.
4. Flex Plan: Tailored Solution
If your company exceeds 30 extensions or requires a hybrid infrastructure configuration, our engineering team designs a customized solution. The Flex Plan offers:
- Infinite Scalability: Add extensions and channels on demand.
- CRM Integration: Connect your PBX to Salesforce, HubSpot or Zoho.
- Call Recording: Custom storage for auditing and quality control.
- Guaranteed SLA: Service level agreements for maximum availability.
5. Frequently Asked Questions
Do I need to buy physical equipment?
What are additional minutes plans?
Base plans cover the technology and call reception. To make calls to the public network (mobile or landline), you can purchase minute bundles or outbound plans at competitive rates depending on the destination country.
Can I keep my current number?
Yes. We perform number portability processes in most countries in Latin America, Spain and the U.S. The process usually takes between 1 and 10 business days.
How does billing work?
Billing is recurring monthly. We accept credit cards, PayPal and local bank transfers for long-term corporate plans.