SIP Trunk

What do I get with a SIP trunk service for my company?

With a SIP trunk service you get a link that connects our telephony service to your PBX, telephone system, or call center to make or receive calls via SIP at low cost, with the number of simultaneous channels required.

Our connection can be authenticated by IP address or by username and password if you do not have a fixed IP.

How do I get a free trial?

It’s very easy: fill out the contact us form and request a free trial or demo to test our service quality.

We typically provide a SIP trunk for outbound calls with a small balance sufficient to make several calls.

What are the per-minute prices for outbound calls?

We offer SIP trunks with high call quality.

We manage minute plans that vary according to the destination country. Another factor affecting cost per minute is the volume. Please contact us for more information.

Can I associate one or more DID numbers with a SIP trunk?

Yes. To receive calls, you can associate one or several virtual numbers (DIDs), including numbers from different destinations on the same outbound trunk. Both channels (incoming and outgoing) will be used independently on the same trunk.

The cost of each virtual number you want to associate can be reviewed here.

What do I need to start using the SIP trunk service?

To start using the service you need the following:

• Create a SIP account and purchase a minutes plan to be used on the trunk.

• A PBX or physical telephone system with SIP connectivity.

• An IP address if IP authentication is required.

• Internet connection, preferably broadband.

• Computers or mobile devices to make or receive calls.

What happens if the contracted minutes in the plan run out?

No problem; you can request an additional minutes package from your sales advisor or increase the contracted plan. The important thing is not to lose service continuity.

Do you offer discounts for annual payment?

Yes, we offer a 15% discount for annual prepayment; please contact your trusted advisor.

Can I record all calls generated on the SIP trunk?

Yes. To obtain the recording service you must request and add it to the contracted plan. This service has an additional cost.

What payment methods do you accept for service payments?

We accept payments via bank transfer and PayPal. For more information, please contact your trusted advisor.