IP Telephony

What should an ideal IP telephony system look like?

An ideal IP telephony system should include the following key points:

1. An intuitive interface and easy configuration.
2. Adaptability to the company’s changing needs.
3. Security.
4. Advanced calling features.
5. Good technical support.
6. Integration with other communication tools.

How is the sound quality with IP telephony?

Sound quality is excellent and clear, assuming a good internet service and well-distributed internal network usage. Therefore, call quality depends on the quality of the internet service.

Are calls made via IP telephony free?

No, they are not free, as interconnection fees to local telecom operators apply in each country. However, they are much more economical than traditional telephony.

Are calls over IP telephony secure?

Calls over IP telephony are encrypted, unlike traditional telephony. Therefore, they can be considered secure.

What importance does IP telephony have in a Virtual PBX?

IP telephony plays a very important role in a cloud PBX or virtual PBX because it helps manage and route calls, queues, and other functionalities. It also helps interconnect SIP trunks with other VoIP providers and PSTN links to reduce call and infrastructure costs.

Do I need to buy physical equipment to launch the IP telephony service?

No, it is not necessary to invest in physical equipment to launch your telephone system. If you require a cloud telephone system, you will not need to worry about installation or maintenance costs; Voicetophone will maintain your service optimally 365 days a year.

Extensions can be used with softphones for PCs and mobile devices, allowing you to receive and answer calls conveniently while working.

Physical equipment should only be purchased if the customer requests it for preference or a special requirement.

How can I start using Voicetophone’s IP telephony service?

It’s very easy: fill out the contact form and request a demo for your tests.

For SIP trunk services, we provide a small balance for calls, and for the IP telephone system we also provide a 5-day demo with a virtual US number for testing.

What payment methods do you accept?

We accept PayPal and international bank transfers to our company’s account.

How long does service installation take?

We perform very quick installations. Depending on the number of extensions, installations can take as little as 2 hours.